Customer Service for pool companies is very important indeed and since it is a service business that ought to be obvious to those who are engaged in the cleaning of pools at residences. Yet often we find the service of many pool cleaners to be less than professional as they go about their business, change their route schedules and barge into backyards on incorrect days unannounced or worse at 6:00 in the morning on a non-work day? Most pool cleaners with any longevity indeed are professional enough and yet it seems finding a good one is not so easy. This is why those who specialize in customer service will always have the largest routes, most number of pools and be in business for the longest time periods. It is truly amazing how many service companies forget they are in the service business and instead concentrate only on their work quality rather than the customer service part. Indeed, people expect to have a very good job done when they are paying for services. But part of a service businesses also giving good service and giving good service is not waking your customers up on the weekend in the early mornings or invading their privacy at times when you are not supposed to be there. Remember it is their home not yours and you are merely a guest who is allowed to come clean their pool in trade for the old mighty dollar. Please consider all this in 2006. "Lance Winslow" - Online Think Tank forum board. If you have innovative thoughts and unique perspectives, come think with Lance; www.WorldThinkTank.net/. Lance is a guest writer for Our Spokane Magazine in Spokane, Washington Source: www.ezinearticles.com
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